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Getting Started
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Managing Profiles
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- Using the Cropping Tool
- Image Upload Sizes and Formats
- How Many Works Can I Upload?
- No Selfies or Snapshots
- Adding Multiple Views of the Same Artwork
- Uploading Multiple Works with Minimal Variation
- Using Watermarks
- Uploading Videos (Pro Accounts Only)
- Uploading Multi-Page Documents / PDFs
- My Artwork Was Hidden? What Should I Do?
- How Do I Find My Hidden Artwork?
- Adding Art & Designs
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Selling Art
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- Giclée or Standard Inkjet?
- Applying to the Giclée Print Shop
- Choosing Print Sizes
- Getting Paid through PayPal
- File Specifications for Giclée Prints
- Resubmitting Artwork After a Rejection
- How Many Works Can I Sell in the Print Store?
- Reasons for Rejections
- Our Quality Control Process
- Ordering Sample Prints
- Giclée Papers
- Shipping Policy for Giclée Prints
- Return Policy for Giclée Prints
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- What Can / Cannot Be Listed For Sale?
- Applying to Sell Originals
- Filling Out the Originals Submission Form
- Choosing a Payment Method
- How to Set Up PayPal to Sell Original Artwork
- Locate Your PayPal Client ID
- Hiding Prices
- Shipping Costs
- Marking Artwork as Sold
- Pricing Your Art
- Special Considerations: Artwork Over $10k
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Open Calls • Jobs
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Pro
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Manage Settings
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Category Definitions
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Policies and Guidelines
My Artwork Was Hidden? What Should I Do?
Failure to adhere to our Image Upload Guidelines or other Policies may result in your work being temporarily hidden from public view. Common reasons include uncropped work, blurry images, miscategorization, or pricing that is inconsistent with the reasonable market value. In such instances, you will receive an email notifying you that your work has been hidden.
TO RESOLVE THIS ISSUE: For Image related issues, replace the image with a corrected version that meets the criteria from our Image Upload Guidelines. To replace the image, go to the artwork page, click the edit button and choose “Replace Primary Image.” For miscategorized works, change the category and/or subcategory from your artwork page’s edit screen. For artwork removed from the Original or Print Store due to inflated or other pricing issues, adjust the price from the Original or Print Screens on your artwork detail page. Once replaced, your artwork will automatically become visible to the public.