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Getting Started
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Managing Profiles
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- Using the Cropping Tool
- Image Upload Sizes and Formats
- How Many Works Can I Upload?
- No Selfies or Snapshots
- Adding Multiple Views of the Same Artwork
- Uploading Multiple Works with Minimal Variation
- Using Watermarks
- Uploading Videos (Pro Accounts Only)
- Uploading Multi-Page Documents / PDFs
- My Artwork Was Hidden? What Should I Do?
- How Do I Find My Hidden Artwork?
- Adding Art & Designs
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Selling Art
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- Giclée or Standard Inkjet?
- Applying to the Giclée Print Shop
- Choosing Print Sizes
- Getting Paid through PayPal
- File Specifications for Giclée Prints
- Resubmitting Artwork After a Rejection
- How Many Works Can I Sell in the Print Store?
- Reasons for Rejections
- Our Quality Control Process
- Ordering Sample Prints
- Giclée Papers
- Shipping Policy for Giclée Prints
- Return Policy for Giclée Prints
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- What Can / Cannot Be Listed For Sale?
- Applying to Sell Originals
- Filling Out the Originals Submission Form
- Choosing a Payment Method
- How to Set Up PayPal to Sell Original Artwork
- Locate Your PayPal Client ID
- Hiding Prices
- Shipping Costs
- Marking Artwork as Sold
- Pricing Your Art
- Special Considerations: Artwork Over $10k
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Open Calls • Jobs
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Pro
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Manage Settings
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Category Definitions
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Policies and Guidelines
Return Policy for Giclée Prints
All works available as Giclée prints are reviewed by our curatorial staff for print quality before being made available for purchase. Each print is then reviewed by our expert print artisans after each work is printed and shipped to ensure quality. Therefore, Artepreneur does not accept returns or provide refunds for any reason other than your receipt of a print that (1) is not the artwork or size you ordered, (2) has a clear manufacturing defect, 3) or was damaged during shipping. Please contact support should you have any questions regarding your print.
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This return policy ONLY applies to unsigned Giclées that are printed and shipped by Artrepreneur. Artwork sold directly by the Seller may have a different return policy as Artrepreneur only provides a forum for the Seller to list the work. Artrepreneur is not involved in the transaction nor the Sellers’ shipping or return policy. If you have any issues when purchasing directly from the artist (I.e. from the Sell Direct Shop), please contact the Seller.